Student Learning & Licensure: FAQs

How do I access Student Learning & Licensure (SLL)?

There are 2 ways you can access SLL:

1. Access directly at https://sll.watermarkinsights.com (you must use your sus.edu email address)

   • First time users click on forgot password and type your sus.edu email address
   • Reset password email will be sent to your sus.edu email address
   • Reset password
   • Login with new password

2. Access through Moodle https://moodle.sus.edu 

   • Access your Moodle Course
   • First-time users accept the End-User's License Agreement
   • Click on the assignment (activity) you need to complete for your course. This process will link you directly to your Student Learning & Licensure account to complete the assignment.

I forgot my SLL password. What should I do? 

Go to https://sll.watermarkinsights.com  and click on the "Forgot Password" link. You will then be prompted to provide your email address—use your sus.edu email—to reset your password.

How long do SLL account memberships remain active? 

SLL accounts are valid for 7 years from the original date purchased.

The semester has started, but my courses are not showing up on my dashboard. What should I do?

Make sure your tuition and fees have been paid.  Contact: Chrisena Brown chrisena.williams@sus.edu or 225-771-2274. Please make sure to include your Unumber when corresponding via email.

Where can I get additional assistance or information related to my SLL account?

Contact: Chrisena Brown chrisena.williams@sus.edu or 225-771-2274. Please make sure to include your Unumber when corresponding via email.

I am a first-time freshman/transfer, what do I need to do to access Student Learning & Licensure?

You will need to pay you tuition and fees. The $98 fee is placed on your billing statement and you will have access once this has been done.

I am a returning student and my LiveText account has expired?

You will need to pay the $98 fee at the cashier’s office and email a copy of the receipt to oie@sus.edu. You will then be given access to Student Learning & Licensure. 

I am a new graduate student and my professor(s) says I need Student Learning & Licensure. What do I need to do to access Student Learning & Licensure?

You will need to pay the $98 fee at the cashier’s office and email a copy of the receipt to oie@sus.edu. You will then be given access to Student Learning & Licensure.

What is the maximum file size than can be uploaded?

The maximum file size that can be uploaded is 1000 MB. Your instructor will specify the file size for your assignment.